The Maffi Team

Dedicated to providing premier, personalized service

Dr. Maffi and Dr. Friedland’s skilled and compassionate team is dedicated to providing exemplary patient care — we all share this passion for excellence. Every day, we strive to make each patient’s experience at Maffi Clinics safe, convenient and comfortable. We look forward to the opportunity to meet you.

Colleen Will
Customer Service Ambassador + Resident and Medical Student Coordinator

Colleen is the patient coordinator and also one of our friendly service ambassadors that warmly greets patients when they arrive at Maffi Clinics. Colleen helps coordinate office activities, schedules patient appointments and assists the Maffi team in the clinic’s daily operations.

Sara Lettieri, RN, BSN
Surgical Coordinator

Sara is the Surgical Coordinator and is the welcoming face to all new patients to the practice. Sara provides every patient with an overview of Maffi and assists Dr. Maffi with each surgical consultation. Sara has a Bachelor of Science Degree in Nursing and also has a Master’s Degree in Human and Health Services Admininstration. Prior to joining Maffi Clinics, Sara worked at the renowned Mayo Clinic in Rochester, Minnesota.

Sunshine Coppock, RN, BSN
Director, Laser Clinic + Clinical Practice Nurse

Sunshine has studied, trained with and is certified to operate over 22 different types of lasers and has worked closely with several leading laser companies to help facilitate new laser protocols. Sunshine was instrumental in founding and overseeing Dr. Maffi’s practice when Maffi Plastic Surgery opened, and her dedication and commitment continues as the practice has now grown into 4 specialized and integrated clinics, now Maffi Clinics. Sunshine has been an active member of the American Society for Laser Medicine and Surgery since 1999.

Kathy Roberg, RN, BSN
Aesthetic Injection Specialist

Kathy has been a practicing registered nurse for more than 25 years and began her aesthetic injection career when she joined nationally recognized aesthetic surgeon, Dr. John Grossman. Kathy has been exclusively practicing medical aesthetic nursing for over 20 years and has extensive training and top level education on aesthetic injections. She is one of the most recognized aesthetic nurse injectors in the state of Arizona and is a clinical consultant and travels throughout the United States to provide peer to peer injection training seminars and personal training sessions for physicians and nurses.

Maffi Clinics 480.505.6430

Surgical excellence and exceptional aesthetic skin care treatments and products

Heather D. Lucas, PA-C
Aesthetic Injection and Laser Specialist

Heather has been a licensed physician assistant (PA-C) since 2005, specializing in both aesthetic injections and facial laser treatments. Her experience at the Mayo Clinic Arizona as Assistant Professor in the Division of Plastic and Reconstructive Surgery has provided her with a breadth of knowledge in facial aesthetics and skin health. She is committed to tailoring a treatment plan for each individual, providing optimal outcomes for facial rejuvenation. Heather is also an active member of the American Society of Plastic Surgeons (ASPS).

Susie London BS, MA
Aesthetic Injection Specialist

Susie is an injection specialist and focused on educating patients on all aspects of facial rejuvenation. She has over 25 years of aesthetic injection experience and also has experience as an aesthetic sales trainer for biomedical companies, educating residents and nurses on cutting-edge injection techniques within the southwest region of the United States.

Kari Denk
Licensed Medical Aesthetician

Kari is a licensed medical aesthetician and a member of the Society of Plastic Surgical Skin Care Specialists. She specializes in the treatment of hyperpigmentation, anti-aging, dehydrated, acne prone and environmentally damaged skin. Kari is devoted to the science of innovative skin care and participates regularly in advanced educational seminars specifically focused on medical and corrective skincare and provides skin care product recommendations for Maffi patients to help achieve significant improvements in skin for both men and women.

Teann Moody
Licensed Medical Aesthetician + Certified Laser Specialist

Teann is instrumental in the care of each Maffi Surgery Clinic patient and extremely passionate about skin care. She meets with every patient prior to their surgery to discuss and recommend a tailored skin care regimen plus provides a complimentary skin care treatment. Teann is a licensed medical aesthetician and a member of the Society of Plastic Surgical Skin Care Specialists and specializes in IPL Photofacials for the treatment of several color and texture irregularities of the skin.

Bre Knouse
Licensed Medical Aesthetician + Certified Laser Specialist

Bre is a certified laser specialist, a licensed medical aesthetician and a member of the Society of Plastic Surgical Skin Care Specialists. She tailors and guides every patient through a personalized product and treatment regimen that is effective and user friendly to help you reach your skin care goals. Bre is skilled in treating rosacea, adult and teen acne, hyperpigmentation, facial and body veins and dehydrated skin.

Samantha Nagel
Administrative Assistant

Samantha works closely with Linda scheduling patient appointments, helping resolve patient concerns, coordinating office activities and managing office inventory to help Maffi run smoothly. Samantha’s positive and sunny ‘can do’ attitude as well as her inviting personality, are some of the first things to greet you when you visit our clinic. She is integral in helping support Dr. Maffi and the Maffi team.

Ron Schroeder
Business Manager

Ron brings a record of success in the start-up, turnaround, and growth of companies in multiple industries including medical practices, construction, real estate development, and banking. Having been an executive for a financial institution, as well as, having owned and operated several successful companies, Ron compliments Dr. Maffi’s entrepreneurial spirit and provides over 20 years of financial leadership to the Maffi team. Ron holds a Bachelor of Science degree in Finance from Elmhurst College, Elmhurst, Illinois.