THE MAFFI TEAM
Dedicated to providing premier, personalized service
Dr. Maffi’s skilled and compassionate team are dedicated to providing exemplary patient care — we all share this passion for excellence. Every day, we strive to make each patient’s experience at Maffi safe, convenient, and comfortable. We look forward to the opportunity to meet you.
Wendy Krause
Surgical Patient Care Coordinator
Wendy is the Surgical Patient Care Coordinator and welcoming face to all surgery patients at Maffi Clinics. She provides every surgical patient with an overview of Maffi and assists Dr. Maffi with each surgical consultation. With over 25 years of experience in the field of aesthetics, Wendy’s expertise is instrumental in guiding each patient’s surgical experience with the highest level of quality care.
Favorite Treatment: Juvéderm Voluma
Favorite SkinCeuticals Skincare Product: Retinol 1.0
Sunshine Coppock, RN, BSN
Clinical Practice Nurse + Laser Clinic Director
Sunshine is the Clinical Practice Nurse for the Surgery Clinic, seeing surgery patients both pre and post operatively, alongside Dr. Maffi. She is closely involved in each surgical patient’s post-operative recovery. With over 20 years of experience with lasers and laser treatments, she oversees the Laser Clinic, developing and implementing laser protocols and treatment plans. She is an active member of the American Society for Laser Medicine and Surgery.
Favorite Treatment: Laser Resurfacing Fractionated CO2
Favorite SkinCeuticals Skincare Product: Physical Eye UV Defense SPF 50
Kathy Roberg, RN, BSN
Aesthetic Injection Specialist
Kathy has been a practicing registered nurse for more than 25 years, exclusively practicing medical aesthetic nursing for over 20 years. She has extensive training on all FDA approved facial injectable products. She has worked as a clinical consultant for aesthetic companies focusing on peer to peer training and continues to train residents and nurses on the art of aesthetic injections.
Favorite Treatment: Restylane Defyne
Favorite SkinCeuticals Skincare Product: C E Ferulic
Susie London BS, MA
Aesthetic Injection Specialist
Susie has over 25 years of aesthetic injection experience and is focused on educating patients on all aspects of facial rejuvenation. She has worked as an aesthetic sales trainer for biomedical companies, educating residents and nurses on cutting-edge injection techniques. Her extensive knowledge of injectable products allows her to achieve the goals each patient presents when visiting Maffi Injection Clinic.
Favorite Treatment: Juvéderm Voluma
Favorite SkinCeuticals Skincare Product: Resveratrol B E
HEATHER LUCAS, PA-C
Board Certified Physician Assistant + Aesthetic Injection Specialist
Heather is a Board Certified Physician Assistant and Aesthetic Injection Specialist at Maffi Clinics. Her passion for art and medicine were perfectly combined when she started in a craniofacial practice in 2001. After graduating as a PA in 2005 she joined the Division of Plastic Surgery at Mayo Clinic Arizona and achieved rank of Assistant Professor.
Favorite Treatment: Microneedling
Favorite SkinCeuticals Skincare Product: Silymarin CF
BRE KNOUSE
SkinCeuticals Master Aesthetician + Certified Laser Specialist + Skin Clinic Director
Bre is a licensed medical aesthetician and Certified Laser Specialist. She guides every patient through a personalized product and treatment regimen that successfully addresses all skin care concerns. Bre specializes in treating acne prone skin, melasma, rosacea, and dehydrated aging skin.
Favorite Treatment: Halo
Favorite SkinCeuticals Skincare Product: Phyto Corrective Masque
Teann Moody
Licensed Medical Aesthetician + Certified Laser Specialist
Teann has been devoted to skin care for nearly 20 years. As a licensed aesthetician she works closely with each client, identifying their concerns and designing an effective treatment plan.
Favorite Treatment: SkinMedica Illuminize Peel
Favorite SkinCeuticals Skincare Product: Simply Clean Gel
Kari Denk
Licensed Medical Aesthetician
As a licensed medical aesthetician, Kari is devoted to the science of innovative skin care. Her focus is on both medical and corrective skin care regimens. She is passionate about identifying a skin care regimen that appeals to each client. Kari specializes in the treatment of hyperpigmentation, anti-aging, acne prone and environmentally damaged skin.
Favorite Treatment: PRP Therapy
Favorite SkinCeuticals Skincare Product: Phloretin CF Gel
Samantha Nagel
Director of Operations
Samantha manages the administrative side of Maffi Clinics, ensuring that the office runs smoothly on a day to day basis. She works closely with Dr. Maffi and the team, organizing and implementing office operations and procedures, coordinating computer support services, and overseeing office scheduling.
Favorite Treatment: Dermaplaning
Favorite SkinCeuticals Skincare Product: AOX + Eye Gel
Nicole Serrano
Marketing Coordinator
In 2018, Nicole earned her Marketing degree from the W.P. Carey School of Business at Arizona State University. Joining the Maffi Clinics team in 2020, she assumed a crucial role in overseeing various marketing aspects within the practice, as well as, at Dr. Maffi’s secondary location SkinCeuticals SkinLab by Maffi Plastic Surgery. Nicole is responsible for crafting and coordinating content across diverse digital platforms and all internal marketing materials. Working collaboratively with the Director of Operations and the entire Maffi staff, she contributes to actualizing the brand and visions of Maffi Clinics.
Favorite Treatment: Moxi Laser
Favorite SkinCeuticals Skincare Product: Retinol 1.0
EMILY CURRAN
Clinic Administrative Assistant
Emily is an integral part of the Maffi Clinics team, facilitating the seamless coordination of our practice. Leveraging her experience, she brings a well-rounded skill set that extends across finance, administration, marketing, and more. Beyond providing administrative support, Emily showcases her commitment by upholding the high standards that define the Maffi Clinics brand. She goes above and beyond her daily duties, consistently prioritizing the patient experience along with a positive, collaborative environment.
Favorite Treatment: Botox
Favorite SkinCeuticals Skincare Product: Phyto Corrective Essence Mist
JORDAN MCCOY
Patient Experience Specialist
Jordan plays a crucial role within the Maffi team, managing various responsibilities such as coordinating office activities, overseeing surgical consultations, scheduling patient appointments, and ensuring overall patient satisfaction. Drawing from her rich background, Jordan exemplifies a genuine passion for outstanding customer service in every interaction with the patients at Maffi Clinics. Jordan’s extensive expertise in SkinCeuticals products and adept retail skills elevate your shopping experience. Whether you reach out to Maffi Clinics for information or step through our doors in person, Jordan is committed to guaranteeing that each patient not only receives essential information but also enjoys a thoroughly gratifying experience.
Favorite Treatment: Microneedling
Favorite SkinCeuticals Skincare Product:
C E Ferulic
Hazin McKinley
Surgical Administrative Assistant
As a Surgical Administrative Assistant specializing in preoperative services, Hazin is dedicated to ensuring the seamless execution of surgical procedures through meticulous preoperative packet preparation. With a BA from W.P. Carey School of Business, Hazin brings a detail-oriented approach, collaborating with our patient care coordinator to compile accurate and compliant medical records. Hazin’s role involves effective communication with patients, providing clear preoperative instructions and maintaining organizational excellence in support of our clinic’s commitment to exceptional care.
Favorite Treatment: Halo
Favorite SkinCeuticals Skincare Product: Blemish + Age Defense